Reference our Afterpay FAQ page for additional details on the credit you will receive once processed. Please initiate your return online within 45 days of purchase HERE. Orders paid for using Afterpay are not eligible to be returned in store at this time. If you paid with a PUMA Gift Card, Apple Pay, or PayPal, then a PUMA Gift Card will be issued with the refunded amount. Purchases made by credit card will be credited back to that original card (including pre-paid gift cards). Please bring the original form of payment and a physical or digital copy of the Order Confirmation Email with you so you may be refunded. You may return items purchased on to any PUMA store. MB.01/MB.02 Basketball Shoes must be returned / exchanged within 15 days. Custom products are nonrefundable, except in the case of manufacturing or material defects in which case you may contact Customer Service via phone or email for assistance.Ĭertain product launches and exclusives have a shorter window for returns and exchanges. PUMA does not accept returns on gift cards, customized products and bodywear including face masks. Please note your financial institution’s return processing timelines before reaching out with any concerns regarding your refund. Please make sure you select the right item(s) you wish to return to avoid delays in refunding. Returns that have been initiated on us. can take 1-2 weeks to process depending on when the return is received. If you paid with a PUMA Gift Card, you will be issued a separate E-Gift Card for the refunded amount. Purchases made by debit or credit card (including pre-paid gift cards) and through PayPal will be credited back to the original form of payment. Note: Free online returns are only available for orders placed on us. Follow all instructions for completing your return. No printer? You can also use the included QR code to drop off at one of the 3 FedEx drop off locations near you included in the email. If you’d like to print at another time, you will also receive an email from FedEx containing your label. If you’re ready to print your prepaid label, click the link under ‘Click here to print your FedEx Return Label’. Review: Review and confirm your information and select ‘Place Return’. Return & Refund: Enter your return details and any additional feedback. Select the item(s) you would like to return and confirm. ![]() Enter your order number, email address used to place the order, and billing zip code. Visit the Returns Portal by clicking here or by selecting ‘Initiate Return’ in the top right corner next to the cart icon. Follow all instructions for completing your return.ĭon’t have a My Account? No problem! Follow the steps below:ġ. Select the item(s) that you would like to return and confirm. NOTE: If your item is not eligible for return, you will not be able to see the ‘Initiate Return’ button. Select the order that contains the item(s) you wish to return and click ‘Initiate Return’. Log in using your My Account username and password. Choose one of the instructions below to print your prepaid return label.ġ. Looking to make a return online? You’re in the right place. ![]() *Excludes gift cards, bodywear, face masks and customized products. You may return your PUMA products* in their original, unused condition for a full refund. You can do it without a spaceship.We are happy to offer free online returns for orders placed on within 45 days of purchase. ![]() Watch the Milky Way, stop on Mars, and take in the moon's surface. ![]() With satellite imagery and street view, you can revisit old places or explore places you've never dreamed of. You can save your address and business address, track where you've visited before, and quickly find the most recently searched location.Ĭreate a custom 'MyMap' for your favorite places near or far to share your local knowledge and tell a richer story. Log in to your Google account and enjoy your own Google Maps. If drivers get held up in traffic, wait times get updated automatically, putting customers’ minds at ease. Empower your customers with accurate, up-to-date informationĭeliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions.
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